- 1. Choose what to delete
- 2. How to request it
- 3. What to include
- 4. What gets deleted
- 5. What may be retained
- 6. Timeline
- 7. Contact
TripLyt doesn't currently have a self-serve "delete" button inside the app. Instead, you can request deletion directly from the developer at any time, whether or not you still have the app installed — the steps below explain how, for either your whole account or just part of your data.
1. Choose What to Delete
Full account deletion
Your entire TripLyt account is closed and everything tied to it is permanently erased — you'd need to sign up again to use the app.
Partial data deletion
Your account stays active and you keep signing in normally, but we delete specific data on request, such as:
- One or more saved trips or itineraries
- Packing lists or preferences
- Community posts, comments, or photos
- Location history saved to your profile
2. How to Request It
- Email the developer at support@triplyt.cc from the email address associated with your TripLyt account. Say whether you want your whole account deleted (Option A) or specific data deleted (Option B) — and if it's Option B, which items. This works even if you've uninstalled the app.
- Or use the in-app form. Open TripLyt, go to Settings → Contact Developer, choose a category, and write a message specifying full account deletion or the specific data you want removed.
Either method reaches the same person. There's no fee, and you don't need an active subscription or credits to make the request.
3. What to Include
To find your account and act on the right data, please include:
- The email address you signed up with (or used to sign in with Google).
- Whether you want the full account deleted, or only specific data — and if partial, exactly which trips, lists, or content.
4. What Gets Deleted
Full account deletion permanently removes:
- Your account profile, login credentials, and authentication records.
- All trips, itineraries, packing lists, preferences, and saved locations tied to your account.
- Community content you've posted (shared trips, comments) and badges earned.
- Any support messages or contact history linked to your account.
Partial data deletion permanently removes only the specific items you named (for example, a single trip or your saved location history), while your account, login, and any data you didn't ask to remove stay untouched.
5. What May Be Retained
We do not store payment or credit card details ourselves — all purchases are processed by the Google Play Store, so billing records live with Google, not us.
A small amount of information may be kept beyond account deletion, strictly limited to:
- Anonymized, aggregated usage statistics that can no longer be linked back to you, used only to understand overall app usage.
- Records we're legally required to keep (for example, to comply with tax, fraud-prevention, or accounting obligations), retained only as long as the law requires.
Nothing retained is used to identify you or re-create your account.
6. Timeline
We process both full and partial deletion requests within 30 days of verifying your identity, consistent with the timeframe described in our Privacy Policy. You'll receive a confirmation email once it's done.
7. Contact Us
- Developer: Samer Aljildeh
- Email: support@triplyt.cc
- In-App: Settings → Contact Developer
Questions about what data we collect in the first place? See the full Privacy Policy.